There is no entry in Event Viewer. About 48 entries for Saints Row 2, because of course there is [big thanks to IdolNinja's Gentleman of the Row mod, without it that game would have been utterly unplayable]. But now I have this stupid crap. I upgraded to Windows 10 because whatever my personal vendetta against the direction Windows is taking, having to upgrade is inevitable.
Problem: Game freezes in mission "Escape" singleplayer campaign.
Not always in the same place either. This last time it froze after the cutscene with Kinzie and 'Boss' in the ship, 'Boss' asking to fly. The pixel effect that is the transition between that cutscene and the next playable sequence froze up, with no sound. I had to alt tab, CTRL ALT ESC, Task manager, select the program with arrow keys and ALT E to end it, because when it does this, my mouse takes an effing vacation until I kill the offending process, SRIV.
Steps I personally took to attempt resolution:
-Verified Game Cache in Steam. Twice.
-Deleted entire game directory and completely reinstalled.
-No mods. Perfectly vanilla install.
The game is also installed on the C: drive because I'm one of those 'lucky' people whose machine flips monkey shite if the game is installed anywhere else.
System Specs:
OS: Windows 10
CPU: 2x Intel Xeon E5472 [Quad Core Workstation processors]
RAM: 32 GB ECC DDR2
MoBo: Dell Inc. 0RW199 [Dell Precision T-7400 Stock]
Graphics: AMD Radeon R-9 270
The computer itself is a modified Dell Precision T-7400 workstation, and handles most things like a champ. Previous to the 'upgrade' to Windows 10, it handled this game like a champ too.
Prior to the upgrade to Windows 10, I clocked in over 50 hours on this game with zero issues. So I know my computer can run it, and run it well. This problem is driving me up a wall, and any help would be appreciated. I looked into the threads for my problem and have searched Google to no avail. If a fresh reinstall didn't fix it, if verifying the cache didn't fix it, if doing all of the above and starting a new character didn't fix it, I am out of options. Attached you will find the MSInfo32 file as per the form request.
I vaguely recall having to do something with my multiple core processors with either this game or Saints Row The Third, and if that is what the problem is, please remind me how/what I have to do, because I can't remember how I did it before, only that it was in Task Manager... and Task Manager has changed in Win10.
This is my first post so forgive me if I have left out any information you might need, but as stated above, there is no Event Viewer Report for SRIV, and I'm thinking this is because it doesn't 'crash', it hangs/freezes, and therefore was User-terminated.
Edit: Spelling. Angry at the keyboard whoops.
Edit 2: Got the game to work, now, by doing what I don't know. I set the game to only use two cores, and reinstalled DirectX. But now I have a new problem, because of course I do. The tutorial for the stomp power is broken. I am told to stomp and kill enemies, and they just flail and fall, taking no damage in the tutorial. So I can't move on with the game. So that's fantastic. Don't get me wrong, I play Fallout, so bugs, I am no stranger to, but this is getting ridiculous. Jumping through all sorts of idiotic hoops to get a game to work is just unreasonable. I've quit out of the game, and will try again, but I am not looking forward to fighting that tedious warden again. Tedious. Now that's a word. Games are by nature supposed to be fun. Not tedious slogs.
Edit 3: The mission didn't come up when I tried to load the game again. No Warden appeared upon re-entry into the simulation after rescuing Matt, and the game is still doing the stupid freezing thing. It did it just now for no apparent reason and I had to go through the task manager song and dance yet again to get my freaking mouse back. Seriously, someone please help me out here. I want to play the game I paid money for.
Problem: Game freezes in mission "Escape" singleplayer campaign.
Not always in the same place either. This last time it froze after the cutscene with Kinzie and 'Boss' in the ship, 'Boss' asking to fly. The pixel effect that is the transition between that cutscene and the next playable sequence froze up, with no sound. I had to alt tab, CTRL ALT ESC, Task manager, select the program with arrow keys and ALT E to end it, because when it does this, my mouse takes an effing vacation until I kill the offending process, SRIV.
Steps I personally took to attempt resolution:
-Verified Game Cache in Steam. Twice.
-Deleted entire game directory and completely reinstalled.
-No mods. Perfectly vanilla install.
The game is also installed on the C: drive because I'm one of those 'lucky' people whose machine flips monkey shite if the game is installed anywhere else.
System Specs:
OS: Windows 10
CPU: 2x Intel Xeon E5472 [Quad Core Workstation processors]
RAM: 32 GB ECC DDR2
MoBo: Dell Inc. 0RW199 [Dell Precision T-7400 Stock]
Graphics: AMD Radeon R-9 270
The computer itself is a modified Dell Precision T-7400 workstation, and handles most things like a champ. Previous to the 'upgrade' to Windows 10, it handled this game like a champ too.
Prior to the upgrade to Windows 10, I clocked in over 50 hours on this game with zero issues. So I know my computer can run it, and run it well. This problem is driving me up a wall, and any help would be appreciated. I looked into the threads for my problem and have searched Google to no avail. If a fresh reinstall didn't fix it, if verifying the cache didn't fix it, if doing all of the above and starting a new character didn't fix it, I am out of options. Attached you will find the MSInfo32 file as per the form request.
I vaguely recall having to do something with my multiple core processors with either this game or Saints Row The Third, and if that is what the problem is, please remind me how/what I have to do, because I can't remember how I did it before, only that it was in Task Manager... and Task Manager has changed in Win10.
This is my first post so forgive me if I have left out any information you might need, but as stated above, there is no Event Viewer Report for SRIV, and I'm thinking this is because it doesn't 'crash', it hangs/freezes, and therefore was User-terminated.
Edit: Spelling. Angry at the keyboard whoops.
Edit 2: Got the game to work, now, by doing what I don't know. I set the game to only use two cores, and reinstalled DirectX. But now I have a new problem, because of course I do. The tutorial for the stomp power is broken. I am told to stomp and kill enemies, and they just flail and fall, taking no damage in the tutorial. So I can't move on with the game. So that's fantastic. Don't get me wrong, I play Fallout, so bugs, I am no stranger to, but this is getting ridiculous. Jumping through all sorts of idiotic hoops to get a game to work is just unreasonable. I've quit out of the game, and will try again, but I am not looking forward to fighting that tedious warden again. Tedious. Now that's a word. Games are by nature supposed to be fun. Not tedious slogs.
Edit 3: The mission didn't come up when I tried to load the game again. No Warden appeared upon re-entry into the simulation after rescuing Matt, and the game is still doing the stupid freezing thing. It did it just now for no apparent reason and I had to go through the task manager song and dance yet again to get my freaking mouse back. Seriously, someone please help me out here. I want to play the game I paid money for.
Attachments
Last edited: