Can't start Saints row the third

B

baldguy0251

Hi everyone,

I have just bought saints row the third from steam and everytime I start the game I get a whitebox with nothing in it where there usually is a selection of dx version, I can bypass this by opening the dx11 file in my game folder but then the game crashes after the intro videos. I looked at event viewer and I get this error:
Faulting application name: game_launcher.exe, version: 1.0.0.1, time stamp: 0x4fbfd589
Faulting module name: game_launcher.exe, version: 1.0.0.1, time stamp: 0x4fbfd589
Exception code: 0xc0000005
Fault offset: 0x009aba9c
Faulting process id: 0x24f0
Faulting application start time: 0x01d5167368a9e1e8
Faulting application path: E:\GAMES\Steam\steamapps\common\Saints Row the Third\game_launcher.exe
Faulting module path: E:\GAMES\Steam\steamapps\common\Saints Row the Third\game_launcher.exe
Report Id: b2b969a7-3816-4b93-bee2-6997e294d6df
Faulting package full name:
Faulting package-relative application ID:

What can I do to fix this?
Thanks in advance
 
I changed the dx11 files name to game launcher so steam would automatically start the game instead of the launcher so the error is for the game and not the launcher
 
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